#6- Would you pitch Salesforce.com to your organization, and replace the existing software? Why or Why not? Talk about issues like ROI, Security, Maintenance, Enterprise Architecture etc
Pitch it to the bosses?
Yes, yes, yes. Based on the week I have had playing with salesforce.com I would highly recommend it to companies who are commercial or commerce driven. It is easy to use, not too expensive if mid-range packages are chosen, and best of all seemingly has excellent support.
Not so much of a pitch for ol' Uncle Sam....
Unfortunately I work on proprietary Government networks that require complete access and disclosure to all infrastructure on the network; from user terminals, to mid-level CISCO routers, to the very fiber that carries all the networking signals. The very nature of salesforce.com means that it is mobile, accessible from a variety of networks and operating systems, and rides networks that could be untrusted. Not necessarily insecure, just untrusted, where data sets and information might be more easily captured via 802.11 segments in a network or via embedded packet capture applications. When a customers data is extremely sensitive or absolutely proprietary, then salesforce.com might not be the best solution. This only being for institutions require end to end trust relationships or complete security (absolute network control).
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